I woke up this morning thinking about
a corduroy road I found when I was a kid, near where I grew up in Waverley.
It ran/runs parallel to the Trans Canada highway. It would have been
the original route from Halifax to just about anywhere else. As we
walked it one late summer day, I imagined myself as someone from a time
before cars; when travel was measured in days and weeks not hours.
That picture comes back to me now and then.
I wonder what life was like. Most people were entrepreneurs back
then. They were farmers, manufacturers or shop keepers. Was
business different then? How different were service businesses?
The assumption seems to be that we are
improving, that we gain new insight and new and better business theories
every generation. And I thought so too, until I read books by or
about Thomas Edison, Henry Ford, and Adam Smith. They had it all
figured out ages ago.
Running a store is the same as it was 100
years ago; even a thousand years ago. The theory remains the same.
Sell what people want to buy at a price they can afford and that allows
you to make a profit. That hasn’t changed. It is technology
that has changed making inventory control automated, customer contact instantaneous,
and goods available from around the world.
This is the same for services, for manufacturing
and for selling. The basics of business have been figured out a long
time ago. The only innovations have to do with using technology to
apply them. Technology has changed bookkeeping from a room full of
scribes (think Bob Cratchett) to one person part time with accounting software
on a computer.
They say history repeats itself and that
every mistake that can be made has been made. In that case, why are
we still making them? We can model our businesses on existing or
historical successful businesses. Focus on the basics; give great
service and have fun.
The more I look at it, the more I realize
it’s all much simpler than it’s made out to be. Have you ever tackled
something new that you thought would be really difficult, only to find
it’s pretty straight forward once you get the hang of it? With good
instruction and the right tools, you can take on anything. It just
takes practice to get good at it and it takes practice and talent to get
really good at it.
Running a business is the same. One
of the most important tools you can have is accurate financial statements.
Use them to continually practice running your business. Follow the
lead of successful business owners by doing what they did. You can
tell what works by looking at your financial statements.
If you want to learn more about how to
do that, sign up for the Financial SMARTS
workshop on December 5 at Hilltop Haven. You’ll work with other business
owners to develop a roadmap to success for your business and you’ll learn
how to read it.
If you have any ideas, comments or blinding
flashes of insight about this, contact me.